Warranty Policy

 

Pro-Rated Warranty

Product approved for warranty claims will receive a credit toward replacement of the same item per the proration schedule below, based on product approved for warranty claim. Original purchase price will be used to calculate item warranty proration. The warranty covers the item purchased, no refunds will be issued for a warranty claim.


Example: Cover with a 5-Year warranty is purchased for $100. Warranty claim is approved 2 years after the date of purchase. Prorated warranty would cover 80% of the cost for the replacement of the original purchase, or $80. Customer would pay $20 to satisfy the proration amount due.


Warranty does not cover:
 
CAUTION:

New marine vinyl can give off gases that may cause color transfer between fabrics and vinyl, which can result in a permanent color change to vinyl materials. It is not advisable to use a cover on a boat with a new interior until the vinyl has cured for at least 4 weeks. The same issue can arise from any fabric contact with vinyl, including collapsed bimini tops and fabric seat cushions. Degradation or color transfer from boat cover fabric or bimini top fabric to new marine vinyl is not covered by Eevelle warranty.

Limitations

This warranty is expressly limited to the repair/replacement of the product at the sole discretion of the manufacturer. In no event shall the seller or manufacturer be liable for any direct, indirect, punitive, incidental, or special consequential damages to property or life whatsoever arising out of or connected with the use or misuse of our products. Warranty policy is subject to change at the discretion of Eevelle.

To Initiate a Claim

If you are experiencing an issue with one of our products and believe it may qualify for a warranty claim please contact us at:

1.800.616.0599 or warranty@nationalcovers.com or Click here to fill out manufacturers claim form.


Claim Requirements

In order to initiate a claim you will need the following information:


Shipping
Please do not send packages to National Covers without prior authorization. National Covers cannot accept any packages freight collect or COD. All packages must be paid for prior to shipping. Returns must be inspected before final decisions are made on possible claims. Note that for verified warranty claims the manufacturer will replace or repair the item at their sole discretion.

For approved warranty claims National Covers will pay inbound freight charges for packages being returned by the customer. The customer will be responsible to pay outbound freight charges for approved warranty replacement products or repaired products. 

 

 

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